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At ESI, our Technical Services group takes the guesswork out of everyday IT management. We help you get the equipment you need when you need it, and cut downtime to increase productivity for company-wide users. We get you set up for optimal efficiency and we remove the burden of day-to-day maintenance, break-fix, and technical support.
Focus on your daily business. We'll handle the IT.
In today's economic climate, keeping pace with daily IT requirements presents challenges to organizations focused on maintaining a solid bottom line. It's easy to spend a lot of time, money, and energy building a self-sufficient in-house IT staff to service daily operations and often times, the results can be disappointing.
When the time is right to change out old hardware and replace it with new up-to-date devices, our technicians work swiftly to eliminate downtime. We'll even dispose of your old equipment in an environmentally-friendly manner that ensures your operational privacy and data integrity.
Device Configuration
Inventory Management
On-Site Installation
Data Transfer
Application Loading
Technical Support
Warranty Support
On-Site Staffing
Help Desk Support
Hardware Repair
Asset Disposal
ESI's Technical Services
ESI's Technical Services offers clients a comprehensive IT outsourcing strategy that supports all phases of the hardware lifecycle essentially from cradle to grave.
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Reduce Administrative Burdens ESI removes tedious daily IT administrative burdens from your shoulders and allows you to focus more energy on strategic IT initiatives that support business growth. Outsourcing this type of technical expertise not only liberates your staff, but also offers a more cost-effective solution than in-house service delivery.
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Enhance Productivity and Eliminate Downtime ESI's services are timely and effective. Whether you are dealing with an enterprise-wide hardware replacement or an isolated service call, ESI eliminates downtime and keeps users productive and focused on operational goals.
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Reduce Technology Costs ESI helps you wisely spend scarce IT budget dollars and receive the most from your investment. From initial assessment to ongoing maintenance, ESI ensures that we exceed your IT requirements and optimize expenditures to get the most out of your hardware investments.
In addition, ESI is certified by both HP and Dell to:
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Provide manufacturer warranty hardware support for PC's and printing devices.
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Support PC's and printing devices with post-warranty hardware support.
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Ensure 24-hour coverage, 7 days a week.
IT Lifecycle Management It's our business.
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Professional Services
