ESI offers remote monitoring and management services to small and medium sized businesses. Whether it is cost prohibitive to hire full-time IT personnel or you need to augment your current staff's availability, ESI can provide you the expertise you need at a fraction of the cost.

The ESI Network Operations Center (NOC) is fully manned during normal business hours and is fully monitored during off hours. In a monitoring only engagement, the NOC will monitor the server, routers, firewalls and other contracted devices for any unusual activity and pre-failure warnings.

Rather than spend valuable resources watching data backup routines and other network administrative tasks, you can rely on ESI to monitor and manage these activities at a lower total cost to your business. NOC engineers diagnose and fix problems remotely when possible. If the issue requires an on-site expert, the appropriate resource will be deployed based on a pre-determined escalation policy of your choosing.

The NOC also provides full management services as an extension of the basic monitoring service.

For a complete listing of our Infrastructure Solutions and Partners, click here.