Service & Support Programs
ESI's Printer Service and Supplies division sells and services printers by most major manufacturers. Maintenance and supply programs are available for laser printers (monochrome and color), dot matrix printers, facsimiles and personal copiers.
From Service to Supplies, ESI is the complete solutions package.
The division's sales and service authorizations include Hewlett-Packard, , Xerox/Tektronix, Lexmark, Samsung and Minolta/QMS. These authorizations allow ESI to bring clients a greater variety of printing solutions. Our service programs include:
Total Laser Care - back to top 
On-site parts and labor support
Guaranteed response time
Toner cartridge delivery and installation
Complete preventive maintenance and cleaning services
On-site service for any print quality issue for the LIFE of the cartridge
Reports on services performed (page count, supply or part information)
100% customer satisfaction
Toner Service Program - back to top
Guaranteed response time
Toner cartridge delivery and installation
Complete preventive maintenance and cleaning services
On-site service for any print quality issue for the LIFE of the cartridge
Reports on services performed (page count, supply or part information)
100% customer satisfaction
On-Site Service Agreements - back to top
With our on-site service agreement, there are no unexpected costs. All parts and labor are covered. You also receive our guaranteed response time. Contact your sales rep for more details about this program.
Parts and labor agreement
All parts and labor (excluding user maintenance kits, printer
accessories, toner cartridges, toner kits, drums, developers and paper)
Guaranteed response time
100% customer satisfaction
Pre-Purchased Time Blocks - back to top
Our pre-purchased time blocks allow you to purchase a block of labor hours at a reduced rate. There is no expiration date and it includes our guaranteed response time.
Pre-purchased labor at a reduced rate
Guaranteed response time
No expiration date on time purchased
100% customer satisfaction
Stocking Agreements - back to top
Our stocking agreements allow us to customize a program that works best for you. You can purchase supplies at contract pricing, and we re-stock them on a regular basis.
Supplies at contract pricing
Toner cartridges, ink cartridges, ribbons etc.
On-site supply stock
100% customer satisfaction
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